Abrasive Wheels

This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work. It covers different types of abrasive wheel, safety in their use and how to identify the type of wheel.

Approved by IIRSM & CPD

CPD Units: 3

100 mins*

CPD Units: 2

50 mins*

Alcohol Personal Licence Holder

CPD Units: 3

90 mins*

Allergen Awareness

100 mins*

Asbestos Awareness

Asbestos Awareness - IATP

As well as informing you about the risks of working with asbestos, the course will deliver a lot more information about: Recognising asbestos, where it's used, minimising the risks and the legislation about working with asbestos.

Basic Fire Safety Awareness

Basic Fire Safety Awareness for Care Homes

Control of Substances Hazardous to Health (COSHH)

This course covers what you need to know about the Control of Substances Hazardous to Health. It's aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

Cyber Security

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

Approved by CPD & IIRSM

CPD Units: 2

Developing A Workplace Mental Health Policy

When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

Approved by CPD & IIRSM

CPD Units: 2

20 mins*

Drug and Alcohol Awareness

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees. 

Electrical Safety

This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.

Emergency First Aid at Work - Online Annual Refresher

This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.In the most serious situations a first aider's role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival.

CPD Units: 4,

150 mins*

Fire Extinguisher

This course will identify the different types of fire extinguishers that might be installed within your workplace. It will discuss which ones should be used for different types of fires and how you can assess the risk factor involved upon finding a fire in your workplace. At the end of the final module you will be presented with a simulation that will test what you've learnt.

Fire Marshal

The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. - Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

Fire Marshal for Care Homes

Implementing a Workplace Mental Health Policy

When people have good mental health, they are more likely to fulfill their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

10 mins*

Introduction to HACCP Level 2

This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It'll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit is breached.

Introduction to Personal Safety for Lone Workers

Level 1 Health and Safety in a Construction Environment (Leading to CSCS Green Card)

Health & Safety is a significant concern. Everyone has an essential role to play in reducing deaths and accidents at work. Failure to meet the requirements of Health and Safety regulations carries serious consequences so understanding these requirements is vital. It can be taken along with the accredited exam to provide you with a recognised qualification that can form part of your CSCS card application.

Approved by ETA Awards

Managing Occupational Health and Wellbeing 

This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.

Approved by CPD

CPD Units: 3

90 mins*

Manual Handling

Manual Handling (Including Animate Handling)

This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.

Working at Height

This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. It covers what constitutes work at height, the safety issues, and how to assess and reduce some of the risks.

Working Within the Private Security Industry

This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with.

Workplace Health and Safety

At the end of this course you will have an understanding of health and safety legislation and you'll be able to list common causes of accidents. You'll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.

Working Safely

Working safely is in the interest and concern of all staff, both employers and employees. Health and safety is one of the few areas where the law places specific duties specifically on employees so a knowledge of where this applies and how to ensure that it is adhered to is vital to protect individuals and businesses. The course covers a wide range of topics including fire safety, asbestos awareness, working at height, COSHH, PPE and electricity. It also covers schemes for improving safety performance and methods of protecting the environment.

Approved by IIRSM & CPD,

CPD Units: 4

150 mins*

Anti Harassment and Bullying

Anti-Bribery and Corruption

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

Anti-Money Laundering

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

Chat GPT Masterclass

Unlock AI's full potential in our hands-on ChatGPT Masterclass. This virtual course covers how ChatGPT works, how to write effective prompts, and explores advanced tools like API integration and workflow automation. Apply what you learn by building your own ChatGPT-powered solution in a guided capstone project. You'll also explore best practices for ethical AI use. Perfect for anyone ready to make ChatGPT part of their everyday process.

480 mins*

Conflict Resolution in the Workplace

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

CPD Units: 2

45 mins*

Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Approved by CPD

CPD Units: 3

75 mins*

Developing Good Employee Relations

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

Approved by CPD & IIRSM

CPD Units: 2

45 mins*

Developing Teamwork

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Disciplinary Procedures

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Approved by CPD

CPD Units: 2

45 mins*

Environmental Awareness

This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. It starts by defining important terms and identifying key issues the world is facing.You’ll learn about environmental impacts, and the course will look at the issue of global climate change.

Approved by CPD,

CPD Units: 2

60 mins*

Equality, Diversity and Discrimination

In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

Approved by CPD

CPD Units: 3

70 mins*

Ethics in AI

This interactive, tutor-led online training course is designed to explore the critical ethical considerations surrounding Artificial Intelligence (AI) in today's rapidly evolving technology landscape. Participants will gain a foundational understanding of AI ethics, delve into real-world cases, and develop practical strategies to identify and mitigate ethical risks in AI systems. Through discussions, hands-on activities, and collaborative learning, this course equips professionals with the tools to ensure ethical AI development and deployment.

120 mins*

Front Line Manager Skills

This course is designed for employees who are developing into a management or supervisory position. It takes you through the various roles that a front line manager is accountable for and you will explore how effective managers balance these responsibilities to create a productive work environment. 

50 mins* 

Introduction to AI

Leadership Skills

A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.

LinkedIn for Business

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.

40 mins*

Machine Learning (Foundation)

Join our live, tutor-led training to build a solid foundation in machine learning. This interactive course blends theory and hands-on practice, covering key topics like data preprocessing, algorithms, and model evaluation. You'll build your own ML model with step-by-step guidance and get real-time feedback from an expert instructor. With engaging discussions and practical activities, you'll leave with the confidence to start applying ML concepts right away.

Managing Occupational Health and Wellbeing

This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.

Approved by CPD

CPD Units: 3

90 mins*

Problem Solving in a Workplace

This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved. You’ll learn about the three main areas in which problems occur and how personalities can clash because of poor communication and differences of opinion. There will be information on how issues can be solved in a professional manner and finally discuss arbitration, negotiation and compromise which can bring resolution to the workplace making it a better environment for everyone.

Project Management

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

Approved by CPD

CPD Units: 3

90 mins*

Anti Harassment and Bullying

This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Developing Teamwork

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Introducing GDPR

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy.

Managing Meetings

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. 

Front Line Manager Skills

This course is designed for employees who are developing into a management or supervisory position. It takes you through the various roles that a front line manager is accountable for and you will explore how effective managers balance these responsibilities to create a productive work environment. 

50 mins*

SMART Objectives

This course aims to give you an insight into what SMART objectives are and how to write and identify them.

15 mins*

Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Sexual Harassment in the Workplace

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

Stress Management

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

Sales Skills

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

Team Development and Leadership

Time Management

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate.

Basic Legionella Management

This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead. It gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.

Introduction to HACCP Level 2

This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It'll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

Personal Protective Equipment

This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases at work. It includes details of a wide range of PPE options, examines the legislation and regulations and also covers the role risk assessment plays in the selection and use of PPE. The course concludes with advice on how to use, fit and wear PPE and its physical and theoretical limitations.

Developing A Workplace Mental Health Policy

When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.